Overview

GFI FaxMaker can send and receive faxes through supported online fax providers.

This article provides information on the providers and how the service works.

 

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Information

Using the Service

To use this feature, GFI FaxMaker requires an internet connection and a subscription with a supported online fax service provider such as:

• GFI Online Fax Service
• etherFAX Fax Service

Features

• With Fax Services, GFI FaxMaker does not require a faxing device, meaning it can be installed in a virtual environment such as:
  • Microsoft Hyper-V
  • Microsoft Virtual Server
  • Microsoft Virtual PC
  • VMware
• When sending a fax via Fax Services, GFI FaxMaker sends the fax via a secure HTTPS connection to the service provider. The provider transmits the fax to the recipient and sends back a confirmation to GFI FaxMaker which then delivers the transmission report to the sender.
• If your provider assigns dedicated fax numbers to your subscription, faxes received on these numbers are sent to GFI FaxMaker via a secure HTTPS connection. GFI FaxMaker then processes and delivers the fax to the intended recipients.

Specifying the Fax Number

Online Fax Services require the full recipient number, including:

• International dial symbol +.
• Country and area codes.

Do not use hyphens, spaces or dashes between any parts of the fax number.

The full recipient number is also required when sending faxes locally. Here are some examples:

Example 1: When sending a fax to a Czech Republic number, 313-414-515, use +420313414515@faxmaker.com. Where:

• + is the international dial prefix.
• 420 is the Czech Republic country code.
• 313414515 is the fax number.

Example 2: Sending a fax to a UK number, with area code 01273, and number 123-456. In this case use +441273123456@faxmaker.com. Where:

• + is the international dial prefix.
• 44 is the UK country code.
• 1273 is the area code (in the case of the UK the preceding 0 is dropped when using the international dial number).
• 123456 is the fax number.