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Account Information Not Correct in License or Subscription

Overview

You may notice information is incorrect when viewing your license key.  This would not be account or user data in the Accounts Portal, but this data only seems to show when viewing the license details.  This article gives information for getting this information updated.  

 

 

Solution

This information cannot be edited by an admin in the portal or by GFI Support.  Please open a ticket with GFI Support so we can review and correct this for you.  

 

Confirmation

Once the issue has been corrected, the information listed in the license will be accurate. 

 

Related Articles

The following article is viewable only by GFI Support agents.  

Account Information Not Correct in License or Subscription

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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