Overview

An error occurred while setting up an Exchange account on Mailbird.

The Exchange autodiscover service cannot be located. Makes sure your email and password is correct and try again, or contact your server administrator to make sure autodiscover is enabled.

This article provides a solution to this particular error message on Mailbird.

Root Cause

Diagnosis

The autodiscover is not properly configured. You may need to enter additional information on the Mailbird account setup.

Solution

1. On the Edit Settings page where the error occurred, type the Server URL and click Continue.
   
   
   
   
2. If the issue still persists, use the following format for the Server URL:
   https://mail.<domain name>.com/EWS

Confirmation

You should be able to continue with the next steps on setting up the Exchange account on Mailbird.

Related Article

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