Articles

Activesync Apple KOFF Outlook Webmail

• Importing KOFF Database Into New Outlook Profile

  Overview The procedure described in the title is also known as *.FDB database file import. Kerio Outlook Connector uses a database file(s) to store its data. These database files are stored in the use...

• Client Mail Timeout Issues Due to Multiple Open Folders

  Overview   This article provides information about users experiencing problems logging in to their client mail due to the high amount of open folders, and instructions on how to resolve this issue.   ...

• Locating the KOFF Store and the Debug Files

  Overview Kerio Outlook Connector (Offline Edition) or KOFF is a Microsoft Outlook extension that is used to manage Kerio Connect email, events, contacts, and tasks in Microsoft Outlook. The Offline Ed...

• Locating the Debug.log File in Kerio Outlook Connector

  Overview There are times where administrators will need to access the local store and debug files for Kerio Outlook Connector. This article describes the process of locating and gathering the Debug.lo...

• Integrating Calendars via CalDAV in macOS

  Overview CalDAV is an Internet standard that allows applications such as Apple iCal or Apple Calendar to manage calendar information on a remote server. The Kerio Connect can sync the personal, public...

• Sharing Apple Calendar with CalDAV

  Overview This article shares the process for users to configure Apple iCal/Calendar with CalDAV (the protocol used to sync calendars) and share individual calendars with other users. Users can also us...

• Adding Exchange Accounts on macOS

  Overview With Kerio Connect 8.3 and later, administrators can configure the Exchange Web Services (EWS) type of Internet Accounts on Mac OS X 10.9 and later. The support for EWS Accounts includes Appl...

• Changing the 'Out of Office' Response Frequency

  Overview The Out of Office (OOO) reply is configured within Kerio Connect Client. This configuration is stored in the filter.siv file, which is located in the user's directory in the mailstore. This a...

• Unable to Create the Kerio Connect Account While Using Microsoft Outlook 2016/2019 (KOFF)

  Overview While creating a Kerio Connect account using Microsoft Outlook 2016 or 2019, the setup does not allow you to proceed and create the account. This issue is caused by the Simplified Account Cre...

• Kerio Outlook Connector asks for admin credentials after upgrade to 9.2.7

  Summary With Kerio Connect 9.2.7 it's necessary to update the Kerio Updater Service, now we are signing Kerio Outlook Connector with GFI Certificate. Overview PROBLEM Kerio Outlook Connector asks for ...