Articles

Activesync Apple KOFF Outlook Webmail

• Sent emails for Delegated users

  Overview When the emails are being sent on behalf of the other user as a Delegated mailbox, the emails are placed into the Sent Items folder of a delegated user. The sent emails are not presented in t...

• Shared Contacts are not displayed in Apple Contacts app

  Overview When configuring the Shared Contacts folder in Webmail, the contacts are not being displayed in Apple's Contacts application. The permissions are set to Everyone Editor or higher (owner). Dom...

• Unable to start Outlook with KOFF MAPI_E_Invalid_Parameter error

  Overview While using Kerio Outlook Connector Offline, the Outlook is unable to start with 0x80070057 Mapi_E_Invalid_parameter error. The Outlook profile was already deleted from PC, but the problem st...

• KOFF failed to register with Error 1904

  Overview During the Kerio Outlook Connector (KOFF) installation, the error message about DbserverPS.dll and RtfWrapperPS.dll failures appears. The full error message is the following: Error 1904. Modu...

• Android devices cannot connect via EAS

  Overview While trying to configure the Kerio Connect Exchange account on Android devices, users are receiving the following error: Something went wrong. Try again later, or contact your IT admin. Emai...

• IMAP folders subscription in Outlook for Mac

  Overview When configuring the Kerio Connect user account via IMAP in Outlook for Mac, some email folders might be missing. However, the Exchange profile shows folders and subfolders correctly. macOS O...

• Delegation errors in KOFF

  Overview While the user Calendar delegation is configured, the delegate cannot add more participants or change the appointment's data. KOFF generates You don't have appropriate permissions to perform ...