Articles

Activesync Apple KOFF Outlook Webmail

• Emojis Turning Into Chinese Characters When Sending Emails From KOFF

  Overview This article provides information about the limitation of Kerio Outlook Connector (KOFF) when sending emails with emoji characters, which display as Chinese characters/letters. The email HTML...

• Changing the Font Size or Text Background color in Webmail

  Overview This article provides information on how to change the default parameters like font size or text background color in Kerio Connect Webmail. Prerequisites Administrator (root) access to the Ke...

• Re-Enabling Deactivated KOFF Add-In

  Overview Kerio Outlook Connector add-in is deactivated after each restart of Outlook, because of Local Environment Policies or corrupted installation of Outlook (Office). Programs in Office 2013 and l...

• Outlook EAS for mobile stopped syncing

  Overview While connecting mobile phones to an Outlook app, some items such as Calendar appointments are not visible in the mobile device. All account data is shown in the Outlook for desktop and Kerio...

• Configuring Kerio Connect Client

  Overview In Kerio Connect Client and Webmail, you can configure various settings such as Email signature, specific Reply-To and From email address, the number of messages to be displayed, emails to be...

• Resetting Outlook Calendar Settings

  Overview   This article provides information on how to reset the MS Outlook calendar view to fix visibility issues of meetings/events. Users report that after receiving and accepting meeting requests,...

• Setting Default Mail Account in Outlook

  Overview When installing the Kerio Connect profile in Outlook, the default email address is being chosen based on the username, preconfigured on the account creation. However, it might be needed to se...

• Configuring IMAP Account on Outlook Mobile App

  Overview This article provides information on how to configure the IMAP profile for the Outlook mobile applications installed on iOS and Android devices.     Prerequisites Download the Outlook applica...

• Enabling Public and Delegated Folders in Outlook for Mac

  Prerequisites   Configure your Exchange Web Services (EWS) account in Outlook for Mac. Configure the folder sharing feature via webmail. Ensure that the necessary folders are synced. Configure the Del...

• Reinstalling Kerio Outlook Connector

  Overview The users may receive a KOFMSP.dll warning while trying to start the Outlook. In such cases, the Kerio Outlook Connector Offline Edition needs to be reinstalled. KOFF can cause Outlook to fre...