Articles

Activesync Apple KOFF Outlook Webmail

• Fixing corrupted Calendars and Contacts

  Overview   When users in the domain have incorrect Calendar access rights or permissions in Kerio Connect, they are unable to access the calendar items that they are supposed to have access to and vic...

• '0x80004005 E_FAIL' and '0x80004001 E_NOTIMPL' errors in Kerio Outlook Connector

  Overview While synchronizing Kerio Connect items in KOFF, Outlook may produce 0x80004005 E_FAIL and 0x80004001 E_NOTIMPL errors. The KOFF is unable to send or synchronize a message with the Kerio Conn...

• Installing Kerio Connect Client on Windows

  Overview Kerio Connect Client is a native desktop application for managing emails, chat messages, calendars, contacts, tasks, and notes. This article describes the process to install and configure the...

• Setting up Secure Password Authentication in Outlook with KOFF

  Overview Secure Password Authentication (SPA) is a proprietary Microsoft protocol used to authenticate Microsoft email clients with an electronic mail server when using the SMTP, POP, or IMAP. This ar...

• Outlook Application Error: "Faulting module name: mso98win32client.dll and OLMAPI32.dll"

  Overview KOFF may experience intermittent startup and crash issues with faulty mso98win32client.dll and OLMAPI32.dll modules displayed in the event error logs. The Outlook might fail or not start beca...

• Outlook with Exchange Activesync Not Syncing All Items

  Overview During the Outlook startup or restart, the user account data is being synced from the Kerio Connect server. There are cases where Outlook with Exchange Activesync synchronizes items partially...

• Spam/Not Spam Buttons Are Missing in Webmail

  Overview At times, you may notice that the SPAM and NOT SPAM buttons are missing in the Kerio Connect Webmail application. These buttons may be missing because the Bayesian learning filter is disabled...

• Resolving 'Verify Your Identity' Pop-Up Window Issues

  Overview This article provides information on how to resolve the issue with Verify your identity pop-up window that appears in Kerio Connect Client (KCC) or Webmail.     Prerequisites Configure digita...

• Creating Custom Login Interface for WebMail

  Overview   Users may need to have control over the Kerio Connect login page for various reasons. The following are some of the reasons: To create a custom webpage To host a Page on a different server ...

• Proxy Error: "The proxy server received an invalid response from an upstream server." When Accessing Webmail

  Overview When accessing Webmail, you might get the following Proxy Error message. 502: Proxy Error 502 Proxy Error PROXY ERRORThe proxy server received an invalid response from an upstream server. The...