Articles

Activesync Apple KOFF Outlook Webmail

• Configuring Kerio Connect Email on Windows Mail

  Overview This article guides you on how to configure your Kerio Connect Email on Windows Mail (Built-In). Process Open Mail application in Windows. Click Add account. Select Exchange.  NOTE: Scroll do...

• Error: "We couldn't find info for that account. Make sure that the email address is correct, then try again." When Setting up Email on Windows Mail

  Overview  The error below has occurred after entering the credentials during an email set up on Windows Mail (Built-In).  Something went wrong We couldn't find info for that account. Make sure that th...

• Configuring Kerio Connect Exchange Account on Mailbird

  Overview This article guides you on how to configure the Kerio Connect profile using Exchange on Mailbird. Process Download and install Mailbird. Type your name and email address under Add Account. Ty...

• Error: "The Exchange autodiscover service cannot be located." When Setting up Exchange Email on Mailbird

  Overview An error occurred while setting up an Exchange account on Mailbird. The Exchange autodiscover service cannot be located. Makes sure your email and password is correct and try again, or contac...

• Error: "Mailbird was unable to send the message. Please check your 'From' identity's outgoing server settings." When Sending a Message in Mailbird

  Overview Customers may reach out to us to report that they are receiving an error when trying to send a message using Mailbird. Mailbird was unable to send the message. Please check your 'From' identi...

• Configuring Kerio Connect Email in Spark on iOS

  Overview This article explains how you can configure Kerio Connect Profile in Spark on iOS mobile.   Process Install Spark from the App Store using your iOS mobile device. Open the app and type your e...

• Setting Up Additional Email Account in Spark on iOS

  Overview This article explains how you can set up an additional Kerio Connect Profile on Spark in the iOS mobile.   Process Open the Spark app from your mobile. Click the triple bar icon on top and go...

• Error: "The security certificate for the server is invalid or expired. Therefore, connection to this server is not secure." When Setting up Email on Spark

  Overview A security certificate warning message comes out when setting up Kerio Connect email on Spark in an iOS device. Warning The security certificate for the server is invalid or expired. Therefor...

• Error: "This MAPI provider DLL might be harmful to your system"

  Overview  While sending emails via KOFF, the Outlook 2016/2019 is crashing, causing emails staying in the Outbox. The Outlook application will not start or hang, producing the KOFXP.dll and KOFSTR.DLL...

• Using Calendars in macOS Native Client

  Overview macOS users can use and view the shared calendars or resources using the CalDAV protocol by following a specific procedure. Configuration of Mac Calendar application is done automatically by ...