Overview

Various Calendar synchronization issues have been found with Kerio Connect and Samsung Mobile devices using the Samsung Mail/Calendar app (shared Calendars not synced, one-directional sync from Webmail to Android device, etc.). The affected protocol is the Exchange Activesync (EAS).

This article provides information regarding two workarounds to overcome these synchronization problems.

Environment

• Samsung Calendar versions:
  • 10.6.00.7
  • 11.0.00.54
• Android 9, 10

Information

There are two recommended ways to bypass this issue while our developers investigate the root cause:

1. Use the Gmail (Google Calendar) application for the time being.
2. Configure the Exchange Account type instead of the Microsoft Exchange Activesync type.
   
   
   

For more information, please refer to the Adding an existing Calendar Samsung article.

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