Overview

This article is intended for the administrators as a self-service guide. It shows you how to archive instant messaging. 

If you want to look at any instant message later, Kerio Connect can archive all instant messages sent to/from your users.

The archived data includes:

• Local messages and messages sent to and received from outside of their domain.
• Group chats.
• Filename and size of all files transferred over instant messaging.

NOTE

If you want to archive chat messages from Kerio Connect Client, read Archiving chat in Kerio Connect Client.

 

Step-by-Step Guide

Configuring instant messaging archiving

1. In the administration interface, go to Configuration > Archiving and Backup > tab Archiving.
2. Select Enable instant messaging archiving.
   
   

3. Save the settings.

Archiving files

There are three types of archive files: 

• *.txt(current archive files)
• *.zip (files which have reached the default file
• *.part (temporary archive files)

The default maximum size of the archive files is 50 MB. Once the archive file reaches 50 MB, a new file is created.

You can adjust the archive file size in the mailserver.cfg file in the installation folder of Kerio Connect (variable = ArchiveFileSize).

Accessing the instant messaging archives

To download the instant messaging archive files from the administration interface:

1. Go to Configuration > Archiving and Backup > tab Archiving.
2. In Instant messaging archiving, click Download archive.

This opens the list of available archive files. The file name contains the date and time of the first message saved in this file.

3. Click any file name and save the file.

Confirmation

The instant messaging archives are stored in the target archive directory specified in Configuration > Archiving and Backup > tab Archiving in the xmpp folder .

 

You can go to the file location and verify that the history is being archived correctly.