Articles

Activesync Apple KOFF Outlook Webmail

• Configuring Exchange ActiveSync Profile in Outlook

  Overview Exchange ActiveSync (EAS) is a protocol that allows a desktop or mobile device to synchronize data with Exchange mailboxes. This article guides you on how to create and configure the Kerio Co...

• Configuring Exchange Web Services on Outlook for Mac

  Overview Exchange Web Services (EWS) is a protocol that allows accessing Exchange items such as calendars, contacts, and emails. This article guides you on how to configure Kerio Connect via Exchange ...

• Configuring Email via POP3 and IMAP in Outlook

  Overview This article guides you on how to configure Kerio Connect email using IMAP and POP3 protocols via Outlook.   Information IMAP (Internet Message Access Protocol) and POP3 (Post Office Protocol...

• Error: "Log onto incoming mail server (IMAP): the connection to the server failed." When Setting up POP3 and IMAP Account in Outlook

  Overview When setting up the Outlook for POP3 and IMAP account, the function Test Account Settings failed from accessing the incoming mail server (IMAP). The following error is shown on the Tasks and ...

• Outlook profile crashes, gives errors and not syncing all emails

  Overview Kerio Outlook Connector may cause Outlook freezes, becoming unusable or not launching at all. As a result, KOFF may have email synchronization issues, such as missing emails, folders, and pub...

• Resolving Kerio Connect Email Synchronization Issues on Mobile Devices

  Overview While using mobile devices such as Android and iOS smartphones and tablets, users are experiencing application synchronization problems. The following error message may appear in the logs: Ac...

• Calendar Items Not Syncing in Outlook

  Overview Users reported that their Calendar in Outlook is not updating, e.g., meetings or appointments are missing. This article guides you on how to resolve Calendar synchronization issues in Outlook...

• Configuring Kerio Connect Email on Thunderbird for macOS

  Overview This article guides you on how to set up the Kerio Connect Email profile on Thunderbird for macOS. Process Open the Thunderbird app on a macOS. Click Set up an Account and choose Email. Type ...

• Error: "Thunderbird failed to find the settings for your email account." When Setting up Email Profile on Thunderbird for macOS

  Overview When trying to set up the Kerio Connect email on Thunderbird for macOS, the error below comes out after entering the username and password. Thunderbird failed to find the settings for your em...

• Configuring Kerio Connect Email on eM Client

  Overview This article guides you on how to set up the Kerio Connect email profile on eM Client. Process Download and install the eM Client. Start by setting up a New Account. Type your email and click...