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Determining the Filter Which Blocked an Email In GFI MailEssentials

Overview

When an Email is blocked or quarantined, it will appear in the MailEssentials Dashboard > Logs tab as Blocked: (Filter Name) or Quarantined: (Filter Name) depending on the action set for the specific filter. This article provides steps to check this information.

 

Process

Follow the instructions provided below:

  1. Open the MailEssentials configuration.

  2. Click  Dashboard.

  3. Click the Logs tab.

  4. Locate the Email that was blocked.  You may need to use the filters to do so.

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Note: The logs will contain only the last 40,000 Emails that were processed. There is no way to increase this limit.
 
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  1. Priyanka Bhotika

  2. Posted

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