Attachment Filter exclusions ignored with multiple recipients

Versions / Builds Affected

2015

Status

Open

TT / JIRAID

2919

How to Identify

- Inbound email sent to 2 users (A and B) with attachment - Attachment Filter applies only to user A (B is excluded) - Email is blocked and quarantined - Quarantine notification is sent to both users (as configured) - despite the exclusion - After releasing the email from the Quarantine, it gets delivered to both users, despite the exclusion - If sending the email to one recipient only (user B), the exclusion will apply

Workaround / Fix Details

No workarounds at the moment

Required Actions

Attach article to case and escalate with full logs