Remote AD fails to connect to the DC

Versions / Builds Affected

MailEssentials 20

Status

Resolved

Problem Summary

The message will appear "Failed to establish a connection to the Domain Controller"

TT / JIRAID

3034

How to Identify

The message will appear "Failed to establish a connection to the Domain Controller"

Workaround / Fix Details

Insert the Domain name instead of the Domain Controller name

Required Actions

Provide the workaround