Phone Lines icon GFI Support Home Sign in
Start a conversation
  1. GFI Support
  2. GFI Support - Archiver Section
  3. Articles

Error: 'Failed to authenticate: AuthenticationFailed There was no endpoint listenting at net.pipe://localhost/Core/CSService' when loading the web interface after migrating GFI Archiver to a new server

Answer

PROBLEM

Consider the following symptoms:
  • GFI Archiver was recently migrated to a new server (most likely from a 32bit platform to a 64bit platform)
  • When trying to open the web interface, the page does not load successfully and the following error is shown:
    • Failed to authenticate: AuthenticationFailed
    • There was no endpoint listenting at net.pipe://localhost/Core/CSService
Debug logging in ..\Core\Debuglogs:
 
"info ","WCFPlugin"," Loading Plug-in: 'MArc.ConfigurationService.CSService' from 'bin\MArc.ConfigurationService.dll'. " 
"info ","WCFPlugin"," Loading Plug-in Contract: 'MArc.ConfigurationService.Base.ICSSettingsHolder' from 'bin\MArc.ConfigurationService.Base.dll'. " 
"info ","WCFPlugin"," Service instance created successfully" 
"error ","WCFPlugin","Error: Failed to create service instance: MArc.ConfigurationService.CSService, bin\MArc.ConfigurationService.dll. Error: MArc.ConfigurationService.Base.ConfigurationServiceException: SettingsDbCreationFailed ---> System.BadImageFormatException: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B) 
; at FB_1236665269_Class.isc_create_database(IntPtr[] statusVector, Int16 dbNameLength, Byte[] dbName, Int32& dbHandle, Int16 parmBufferLength, Byte[] parmBuffer, Int16 dbType) 
; at FirebirdSql.Data.Client.Native.FesDatabase.CreateDatabase(DatabaseParameterBuffer dpb, String dataSource, Int32 port, String database) 
; at FirebirdSql.Data.FirebirdClient.FbConnectionInternal.CreateDatabase(DatabaseParameterBuffer dpb) 
; at FirebirdSql.Data.FirebirdClient.FbConnection.CreateDatabase(String connectionString, Int32 pageSize, Boolean forcedWrites, Boolean overwrite) 
; at MArc.ConfigurationService.Dal.StorageProvider.CreateDatabase() 
; --- End of inner exception stack trace --- 
; at MArc.ConfigurationService.Dal.StorageProvider.CreateDatabase() 
; at MArc.ConfigurationService.Dal.StorageProvider.Load() 
; at MArc.ConfigurationService.CSService.Init(String configDir) 
; at MArc.WCF.Host.LoadComponents()" 

"info ","CSStorageProvider",">>Creating database as [MArcSettings.bin]" 
"info ","CSStorageProvider","Creating database..." 
"error ","CSStorageProvider","error: CreateDatabase() - An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)" 

ENVIRONMENT

  • GFI Archiver
  • 64bit version of GFI Archiver and while having recently migrated from a 32bit version

SOLUTION

  1. Create a full system backup including data
  2. Uninstall GFI Archiver
  3. Delete DLL/EXE files which might still reside within the GFI Archiver installation folder by following step 6 of the following article: Is it possible to move GFI Archiver to a new server?
  4. Reinstall GFI Archiver into the existing installation folder

CAUSE

DLL and/or EXE files are present on the system which belong to the 32bit version of GFI Archiver and not to the 64bit version.
Choose files or drag and drop files
Was this article helpful?
Yes
No

  1. Priyanka Bhotika

  2. Posted

Comments