Overview

When sending an email using 'Send as' or 'Send on Behalf' of a distribution group, emails do not get copied in the journal mailbox and are not getting archived.

Environment

• GFI Archiver
• Microsoft Exchange

Root Cause

Database level journaling in Microsoft Exchange does consider such emails.

Resolution

• Microsoft Exchange 2013
• Microsoft Exchange 2010
• Microsoft Exchange 2007

If Microsoft Exchange 2010 RTM or SP1 is used, see A journal report is not sent to a journaling mailbox when you use journaling rules on distribution groups in an Exchange Server 2010 environment. 

NOTE: Using "journal rules" requires enterprise licensing for Microsoft Exchange.