Articles

• Setting Correct Permissions for GFI Archiver Folder Structure Retrieval Use with Microsoft Exchange

  Overview This article outlines a set of permissions and requirements in order to use the Mailbox Folder Structure Retrieval (UMPolling) feature within GFI Archiver with Microsoft Exchange.     Prerequ...

• Excluding a User from GFI Archiver Mailbox Folder Structure Retrieval

  Overview This article describes the process to exclude a user from the GFI Archiver Mailbox Folder Structure Retrieval feature. Process To exclude a user, follow the steps as mentioned below: Open the...

• Synchronizing the Junk Email Folder via Mailbox Folder Structure Retrieval

  Overview By default, the Mailbox Folder Structure Retrieval skips the Junk E-Mail folder in a mailbox, and therefore, the folder is not synchronized. This article provides the required steps to synchr...

• Synchronizing the Deleted Items Folder in Microsoft Outlook

  Overview This article describes the process to synchronize the Deleted Items folder in Microsoft Outlook. Process To sync the Deleted Items folder using Mailbox Folder Structure Retrieval, follow the ...

• UMPolling Causing Emails in the Same Folder to Be Processed Repeatedly

  Objective The UMPolling feature cycles through mailboxes. Generally, during each cycle, only new emails are processed. If an email contains certain special characters, it may cause all emails within t...

• Functionality expectations after enabling Folder Structure Retrieval

  Overview After enabling the Folder Structure Retrieval the mail will be synchronized to the same folder structure as found within Exchange with the following caveats.    Introduction   Mailbox Folder ...

• Enabling and Disabling Mailbox Folder Structure Retrieval

  Overview Folder structure retrieval is used to replicate the folder structure of the original mailbox(s).  SInce this feature is not enabled by default, it must be enabled for it to be functional  Thi...