Overview

Microsoft® Windows® 10, 8 (including 8.1) and 7 do not include the Microsoft® IIS SMTP server that is used when the mail server routes fax/SMS emails to GFI FaxMaker.

Consequently when installing GFI FaxMaker on these operating systems, faxes and SMS cannot be sent via email using the @faxmaker.com and @smsmaker.com domains. This article describes alternatives for routing faxes/SMS to GFI FaxMaker when using Microsoft® Windows® 10, 8 (including 8.1) and 7.

Information

There are two main methods of sending faxes/SMS that can be used instead:

• Sending faxes via web client - users login to GFI FaxMaker using a web browser and compose faxes using the web client.
• Use email via a POP3 mailbox - Users send fax/SMS emails to a dedicated POP3 mailbox. GFI FaxMaker picks up the emails from this mailbox and prepares the content for transmission. This method is more difficult to use since it requires TextAPI parameters to be included in the email body when composing fax/SMS emails. For more information refer to Sending faxes/SMS via a POP3 Mailbox.

Alternatively, when installing GFI FaxMaker on Windows 10, 8 or 7, faxes and SMS can be sent using other methods that do not require the IIS SMTP service such as:

• Sending faxes via a web client
• Printing content to GFI FaxMaker - NetPrintQueue2Fax
• Via APIs