Overview Through Direct Inward Dial (DID) routing, the telecommunications provider assigns you a range of virtual numbers that enable individual users/printers/public folders to have their own fax num...
Overview In rare scenarios, when a fax is received successfully through GFI FaxMaker, the fax is routed to the Default Router instead of the intended recipient. This issue may occur post upgrade of GF...
Answer PROBLEM Faxes are being delivered to mailboxes as .fax files and cannot be opened on the client machine. ENVIRONMENT GFI FaxMaker All supported environments SOLUTION Follow: How to change the f...
SummaryCustomer is not receiving faxes from FaxMaker via email despite Test email working properly. Overview FaxMaker receives faxes FaxMaker not receiving faxes via email Test email works properly. ...
Overview This article provides information on the many files which are appearing in the \unprocessed folder of GFI FaxMaker's install directory. Environment GFI FaxMaker Root Cause When a fax is recei...
AnswerDID routing through GFI FAXmaker is based on mapping different fax numbers to a particular set of GFI FaxMaker users. The DID can simply be considered as the set of digits which uniquely identif...
Overview An important ability for Network fax packages is to be able to determine the right recipient of an incoming fax. GFI FaxMaker supports several ways of achieving this. Each method has its adva...
Overview This article provides information on how to backup faxes to a folder that are received via GFI FaxMaker. Process The Backup2Folder method can be enabled in two ways. A shared folder must be...
Overview This article provides information on changing the format of inbound faxes. Process To change the format of incoming faxes, please do the following: Launch the GFI FaxMaker Configuration and g...
Overview This article provides the process for changing the number of DTMF/DID digits. Process To work properly, this change must be made in several places: If using a Dialogic Brooktrout TR1034 digit...
