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Nothing happens when printing to the NetPrintQueue2Fax printer

Answer

PROBLEM

Nothing happens when printing to the NetPrintQueue2Fax (NPQ2F) printer.

ENVIRONMENT

  • GFI FaxMaker
  • All Supported Environments

SOLUTION

  1. You need to set the NTFS security permissions* of the FaxMaker folder and all its subfolders to EveryoneFull control
  2. Make sure the user printing to the NPQ2F printer is listed in GFI FaxMaker Configuration > Licensed Users
  3. Make sure the user printing to the NPQ2F printer in the list of Licensed Users has an email address listed 

Note:

*This is not a security breach since no shares are being set to Everyone. Only the NTFS folder security needs to be set.

CAUSE

GFI FaxMaker needs to write to its own program folder.
Choose files or drag and drop files
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  1. Priyanka Bhotika

  2. Posted

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