Overview
Faxes are reported as received successfully by etherFAX, however, they are not downloaded by FaxMaker. An assumption is made that all faxes received by etherFAX should be downloaded.
Environment
Version 2013 (20121116 & 20121205)
Root Cause
Faxes will continue to build upon the etherFAX infrastructure. This is due to the faxes not being marked with a status of "Success" by etherFAX.
Resolution
A patch has been released for this issue which omits the "Success" status check. All faxes that are found in the account inbox will be downloaded and delivered.
Priyanka Bhotika
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