Overview

If the Active Directory (AD) service in the Exinda is restarted, it can cause Userd to consume a lot of CPU resources, which results in high CPU warnings. This article provides a resolution to this error.

Resolution

To resolve this issue, restart the process by following the steps given below:

1. Initiate a shell session and run the following commands:

   >en
   #conf t
   #service user restart

2. To confirm the service is running, run the command:

   #show service

3. Reset the warning on the Web UI and it should show up as "OK".