Overview

Restarting the Kerio Connect service is performed quite often during troubleshooting as it refreshes the connection.

This article explains the correct way to stop and start the Kerio Connect service on the Mac and Linux operating systems.

Contents:

• macOS
• Via Kerio Connect Monitor
• Via Terminal/SSH
• Linux
• Debian
• RPM

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Process

macOS

Via Kerio Connect Monitor

1. Launch the Kerio Connect Monitor.

2. Click on the lock symbol and type your macOS password.
   
   

   

3. Click Stop Server.

4. To start the server, relaunch the Kerio Connect Monitor, and this time, click Start Server.

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Via Terminal/SSH

1. Log in to SSH.
2. Run the following commands:
   
   

   sudo su - root
   
   <Enter your root password. In most cases, it is the same as your macOS password.>
   
   /usr/local/kerio/mailserver/KerioMailServer stop

    

3. To start the service, run the following command:
   
   

   /usr/local/kerio/mailserver/KerioMailServer start

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Linux

Debian

To stop and start the Kerio Connect service on Debian, use the following commands:

• To stop:
  
  

  sudo service kerio-connect stop

• To start:
  
  

  sudo service kerio-connect start

• To restart:
  
  

  sudo service kerio-connect restart

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RPM

The script that provides the automatic start-up of the daemon (Kerio Connect engine) on system reboot is located in the /etc/init.d folder.

Alternatively, use the following commands to start or stop the daemon manually. To run these commands, Kerio Connect must be run by a root user:

• To stop:
  
  

  /etc/init.d/kerio-connect stop

• To start:
  
  

  /etc/init.d/kerio-connect start

• To restart:
  
  

  /etc/init.d/kerio-connect restart

 

If your distribution has systemd available, use these commands:

• To stop the Kerio Connect engine:
  
  

  systemctl stop kerio-connect.service

• To run the Kerio Connect engine:
  
  

  systemctl start kerio-connect.service

 

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