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Creating and Accessing Mailing Lists

Overview

 

A mailing list is a group of email addresses, and Kerio Connect distributes bulk messages sent to a mailing list to all the members.

Apart from the standard user groups, mailing lists are capable of subscribing and unsubscribing members; Mailing list moderation such as members' participation and message posting; automatic modifications of the message body or subject; header substitution by hiding the sender's email address; controlling notifications for moderators and users.

Mail List Creation Process

Users can create mailing lists using the process detailed below:

  1. Go to the Accounts > Mailing Lists section and select a domain in which you want to create a mailing list.
  2. Click Add.

     

    mailing_list1.png

     

  3. Type a name for the mailing list that meets the following criteria:
    1. There are no suffixes used for special functions.
    2. It does not contain the "." (dot) symbol.
    3. It is not identical to other usernames or aliases.
  4. Select a language for the automatic messages sent to users.
    NOTE: You can create mailing lists in various languages on one server. Message templates for individual languages are kept in the reports subdirectory where Kerio Connect is installed. Files are in UTF-8. You can modify individual reports or add new language report versions.

     

  5. (Optional) On the Comment tab, type a text for a welcome message. Kerio Connect appends this text to the first message sent to new members.

     

    mailing_list2.png

     

  6. (Optional) Type a text that Kerio Connect appends to each message sent to the mailing list.
  7. On the Subscription tab, select the subscription policy. You can allow subscriptions via a special email address.

     

    mailing_list3.png
  8. On the Posting tab, define the policy and messages options, like Reply-To, Add this prefix to each subject, hide the sender's address or allow empty subject.

    posting_mailing_list.png

  9. On the Moderators tab, click Add -> Select or Enter Manually to specify moderator users.

    moderators_mailist_list.png
  10. On the Members tab, click Add to add users to the mailing list.

     

    mailing_list4.png

     

    You can select users from one of the following options:
    1. Manually enter Kerio Connect domains or email addresses
    2. Import them from a CSV file. When choosing this option, separate the items in the CSV file by commas (,) or semicolons (;) as shown in the example below:

      Email;FullName
      miklein@feelmorelaw.com;John Miklein,
      rcul@powaro.com;R. Cul Powaro
  11. (Optional) To archive the mailing list, select Maintain archive of this mailing list on the Archive tab. See the Accessing the Mailing List Archive section below for additional information.

     

    mailing_list5.png

     

  12. Save the settings by clicking OK.

 

Special Mailing List Addresses

Users perform all mailing list actions such as moderating or subscribing by sending empty messages to special addresses. Special addresses consist of the mailing list name and a special suffix: <mailing_list_name>-<suffix>@<domain>
The following suffixes are available:

  • subscribe: To subscribe to a mailing list
  • unsubscribe: To unsubscribe from a mailing list
  • help: To receive help info for the mailing list
  • owner, owners: To send messages to the mailing list moderator (users do not have to know their email addresses)

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Accessing the Mailing List Archive

The mailing list archive is a special folder accessible via the Network News Transfer Protocol (NNTP) service. You can enable archiving in the mailing list settings on tab Archiving. If you want the archive to be accessible to the public, you must allow anonymous access to the NNTP service:

  1. Go to Configuration > Services.
  2. Double-click NNTP and on the Access tab of the Edit Service pop-up window, select the Allow anonymous access option.

     

    mailing_list6.png

     

  3. Click OK.
Note: If any problem regarding mailing lists occurs, consult the Debug log (right-click the Debug log area and enable Mailing List Processing in Messages).

 

mailing_list7.png

 

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Related Article

Creating, Mapping, and Exporting User Groups

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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