Overview
When sending emails to a group address, members of the groups that have out-of-office enabled do not send the out-of-office response, and the sender does not receive an auto-reply.
Information
This is the intended behavior. Kerio Connect will not send the auto-reply (from out-of-office auto-reply enabled on individual email accounts) if the email is intended for a group. No auto-reply will be sent if the individual recipient is not in the To or CC headers.
It shows under the logs that it skips the Sieve script when sent to a group.
[02/May/2019 20:37:45][7292] {sieve} Delivering message with queue ID 5ccae497-00000004 to user2@domain.com
[02/May/2019 20:37:45][7292] {sieve} Executing sieve script for user2@domain.com
[02/May/2019 20:37:45][7292] {sieve} User2@domain.com expanded from a group, skipping Sieve vacation command.
Related Articles
Configuring 'Out of Office' Messages
How to change Out of Office Response Frequency
Priyanka Bhotika
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