Overview

Email disclaimers are legal statements that are added to outbound emails. This article describes the process to follow when a disclaimer is not added to outbound emails from senders located outside the domain.

Environment

GFI MailEssentials

Root Cause

Disclaimers are not added when:

• Emails are sent from domains that are not specified in the local domains list.
• Emails are sent to domains that are in the local domains list, as these are considered as internal emails.

Resolution

Ensure that all local domains are specified in the Inbound email domains dialog. Please refer to the Adding Local Domains List article for more information.

Confirmation

Verify that the outbound emails now contain a disclaimer.