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No emails are being blocked and no disclaimers are being added

Answer

PROBLEM

No emails are being blocked, and no disclaimers are being added.

ENVIRONMENT

  • GFI MailEssentials
  • All Supported Environments

SOLUTION

If you see emails in the dashboard, but no email are being blocked and no disclaimers are added to outbound mails, it is possible that the inbound domains are not configured correctly.  

To configure the local domains:

  1. Open the GFI MailEssentials configuration and  Expand the General Settings node
  2. Select the Local Domains Tab
  3. Under the Local Domains add all the domains that you want GFI MailEssentials to monitor.

CAUSE

The Anti-Spam module only checks inbound emails (emails destined to a domain in the inbound domains list). Disclaimers are only added to outbound emails (emails coming from a domain in the inbound (local) domains list)

 
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  1. Priyanka Bhotika

  2. Posted

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