Versions / Builds Affected2012 SR5 / 20130417 StatusResolved Problem SummaryWhen running a search in the dashboard logs, The search will not allow a query for email addresses over 28 characters. TT / ...
Versions / Builds Affected20140627 StatusResolved Problem SummarySome emails actioned and blocked by Anti-spam module create a mail loop. The dashboard would show long subjects which contain repeated ...
Answer PROBLEMAdministrator email alerts are not sending notifications and email is flowing through the dashboard. ENVIRONMENT GFI MailEssentials All supported environments SOLUTIONMake sure that the ...
Overview All entries in the dashboard under the Description column show 'Processed Successfully', even obvious spam. This article describes the process to follow in order to resolve this issue. Back...
Versions / Builds AffectedGFI MailEssentials 2014 and higher StatusResolved Problem SummaryApproving emails from the GFI MailEssentials Dashboard\Logs web interface crashes the Microsoft IIS process a...
Overview When sending emails with .msg attachments and disclaimers are enabled, the recipient either sees a winmail.dat file or the attachment is stripped altogether. Back to top Process In or...
AnswerEmails which are downloaded by the Microsoft Small Business Server (SBS) POP3 connector will be scanned by GFI MailEssentials when these products are installed on the Microsoft SBS machine....
Answer PROBLEMThe autoreply feature causes a loop in the system when dealing with Out of Office replies. This generates large numbers of emails between the two email systems. ENVIROMENT GFI MailEssent...
Answer PROBLEM Auto-replies are not working. ENVIRONMENT GFI MailEssentials all supported environments SOLUTION Open the GFI MailEssentials Configuration Console Navigate to General Settings > Setti...
Answer PROBLEMAutoreplies are not being sent. The following errors are found in the autoreplies logs: ...,#00000ea4,#0000011c,info ,AutoReplies,SUCC, Attachments were added successfully to reply ema...