Versions / Builds Affected20150102,20150407 StatusOpen Problem SummaryWhen custom has IPV6 enabled our transport agents are treating the email as a foreign IP and scanning the email as inbound. TT / J...
Answer PROBLEMThe mail monitoring rules do not monitor emails sent from or to the GFI MailEssentials administrator (specified under the General Properties) and the email address to which the monitored...
Versions / Builds AffectedMailEssentials 20 Build 20151118 StatusOpen Problem SummaryMailEssentials 20 detects inbound emails as Outbound due to case sensativity TT / JIRAIDGFIME-784 How to IdentifyTh...
Answer PROBLEM After setting up an additional domain and adding GFI MailEssentials to a separate machine to Exchange, GFI MailEssentials appears to be rejecting the emails. ENVIROMENT GFI MailEssenti...
SummaryInternal E-Mails are flagged as inbound and blocked by spam filters OverviewMailEssentials recognizes internal emails as inbound when it's not installed on the Exchange server (non Edge). The A...
Versions / Builds Affected20110812 StatusResolved Problem SummaryMTEF will get caught in a loop trying to send to a subfolder that does not exist. TT / JIRAIDME-79 How to IdentifyYou will notice that ...
Answer PROBLEM No emails are being blocked, and no disclaimers are being added. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTION If you see emails in the dashboard, but no email are ...
Versions / Builds Affected20110812 StatusResolved Problem SummaryPublic folder scanning fails to process some emails. TT / JIRAIDME-49 How to IdentifyThese errors will be present in the PFTrain and PF...
Answer PROBLEM Emails getting stuck at Public folders and are not being moved to processed folder. ENVIRONMENT GFI MailEssentials Microsoft Exchange server All supported environments SOLUTION Make ...
Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryIf you create a search folder and enter useremail instead of useremail@domain.com, no results will be found even though there...