Emails blocked by MailEssentials

Versions / Builds Affected

2012 SR3 (20121218) & SR4 (20130226)

Status

Resolved

Problem Summary

Internal emails are blocked by MailEssentials when sent to both an internal and external recipient

TT / JIRAID

901

How to Identify

Internal emails sent from another host to an internal and an external recipient would be blocked by MailEssentials. Whitelisting would fail and the email destined to the internal recipient would be blocked.

Workaround / Fix Details

Upgrade to latest build of GFI MailEssentials 2015 or Later

Required Actions

Upgrade to latest build of GFI MailEssentials 2015 or Later - Attach this article to the case