The Quarantine search page loads very slow

Versions / Builds Affected

GFI MailEssentials 2014 and above

Status

Resolved

Problem Summary

When user tries to access the quarantine search in the console in MailEssentials the page loads very slowly.

TT / JIRAID

2477

How to Identify

Confirm that the Quarantine contains plenty items and that the loading time is slow.

Workaround / Fix Details

Upgrade to 2015 and apply the below patch: http://cdnpatches.gfi.com/me/20150102/ME2015_PATCH_20150121_2477.zip

Required Actions

Attach article to case and escalate.