Method not found: 'System.Collections.Generic.List`1 when clicking on the Reporting-MailInsights tab in Configuration UI

Versions / Builds Affected

GFI MailEssentials 2015

Status

Resolved

Problem Summary

Method not found: 'System.Collections.Generic.List`1 when clicking on the Reporting-MailInsights tab in Configuration UI

TT / JIRAID

2668

How to Identify

A similar error should be displayed in the browser when clicking on the MailInsights tab under Reporting: Server Error in '/MailEssentials' Application. Method not found: 'System.Collections.Generic.List`1 MEC.Sid.GetSId.GetUserEmailsBySid(System.String)'. Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.MissingMethodException: Method not found: 'System.Collections.Generic.List`1 MEC.Sid.GetSId.GetUserEmailsBySid(System.String)'. Source Error: An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below. Stack Trace: [MissingMethodException: Method not found: 'System.Collections.Generic.List`1 MEC.Sid.GetSId.GetUserEmailsBySid(System.String)'.] MEC.Reporting.UI.MIChart.Page_Load(Object sender, EventArgs e) +0 System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +25 System.Web.UI.Control.LoadRecursive() +71 System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3048 Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.1

Workaround / Fix Details

Install ME2015_SR1_PATCH_20150601_2668 from TT on 2015 SR1

Required Actions

Upgrade to 20