Overview

When trying to access the GFI Archiver configuration Site the following message is returned:

 "HTTP Error 500.19 - Internal Server Error"

This message may appear from the host and when externally accessed.

Environment

• Any OS

Requirements

Have GFI Archiver and IIS installed

Root Cause

The XPress compression schema was enabled

Resolution

1. Navigate to %WINDIR%\system32\inetsrv\config\
2. Create a backup copy of the file applicationhost.config and save it to a different location.
3. Open the applicationhost.config in Notepad.
4. Search for the following entry:

   <scheme name="xpress" doStaticCompression="false" doDynamicCompression="true" dll="C:\Windows\system32\inetsrv\suscomp.dll" staticCompressionLevel="10" dynamicCompressionLevel="0" />

   
   
5. Remove / Disable the XPress compression schema from the configuration using the command below:
   

   %windir%\system32\inetsrv\appcmd.exeset config -section:system.webServer/httpCompression /-[name='xpress']

6. Verify if the compression schema has been removed form the applicationhost.config.
7. Save the applicationhost.config and restart IIS services.

Confirmation

You will be able to access the GFI Archiver website without error.