The GFI MailArchiver Archive Assistant skips read confirmation emails which have a message class other than IPM.Note

Versions / Builds Affected

20131111

Status

Resolved

Problem Summary

The GFI MailArchiver Archive Assistant skips read confirmation emails which have a message class other than IPM.Note

TT / JIRAID

2266

How to Identify

A customer would report that after using the Archive Assistant (AA) to import emails into MARC some items (esp. some notification emails like read confirmations or NDRs) are missing in MARC. A regular email has the message class IPM.Note and the AA does process such emails. Some notification emails (e.g. an internal read receipt on Exchange 2003) has a slightly different message class (REPORT.IPM.Note.NDR), but note that it does also contain the string IPM.Note. The AA does skip such an item. The AA should process any item which has the string IPM.Note somewhere in its message class. For example: REPORT.IPM.Note.NDR contains the string IPM.Note and therefore should be processed. --- References to message classes Item Types and Message Classes http://msdn.microsoft.com/en-us/library/office/ff861573.aspx 2.2.2.41 MessageClass http://msdn.microsoft.com/en-us/library/ee200767(v=exchg.80).aspx

Workaround / Fix Details

Fixed in MARC2015 build 20141117

Required Actions

Upgrade to MARC2015 build 20141117 or newer (server and AA)