Answer

PROBLEM

The GFI Archiver Web UI appears broken and does not work when opened with Internet Explorer 10 or newer.

Some sections do not size correctly and most links and buttons do not respond to clicks. 

ENVIRONMENT

• GFI MailArchiver 2012 SR1 or newer
• Microsoft .NET Framework 4.0 being installed on the server
• Microsoft Internet Explorer 10 or newer

SOLUTION

Upgrade the Microsoft .NET Framework to version 4.5 or install the Microsoft .NET Framework hotfix: KB2600088

CAUSE

A necessary ASP.NET component for the user interface must be upgraded in order to be compatible with Internet Explorer 10 or newer.