Some Chinese or Japanese emails are displayed incorrectly in the GFI MailArchiver web interface

Versions / Builds Affected

20140616

Status

Resolved

Problem Summary

Some Chinese or Japanese emails are displayed incorrectly in the GFI MailArchiver web interface

TT / JIRAID

2438

How to Identify

Some Chinese or Japanese emails are displayed incorrectly in the GFI MailArchiver web interface. E.g. some characters appear as symbols or are replaced by other characters.

Workaround / Fix Details

http://ftp.gfisoftware.com/patches/MARC2014/20140616/MARC2014_PATCH_20140723_2438.zip ----- Fixed in MARC2015 build 20141117

Required Actions

Apply patch or upgrade to MARC2015 build 20141117 or newer