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Databases Are Not Listed in the GFI Archiver Archive Store Wizard When Trying to Attach an Archive Store (Only)

Overview

When running the GFI Archiver Archive Store Wizard to attach a Microsoft SQL Server-based Archive Store, the database list (after logging in to the instance) is empty or the desired database is not listed.

Environment

  • GFI Archiver
  • All supported environments

Root Cause

The wrong Archive Store type is selected in the GFI Archiver Archive Store Wizard.

Resolution

  1. Make sure that no Archive Store is already attached to GFI Archiver which connects to the same Microsoft SQL Server database.
  2. Verify that the Microsoft SQL Server database contains the regular tables (like dbo.arc, dbo.add, ..., dbo.gfi_marc_dle_db_version, etc.).
  3. Ensure that the correct Archive Store type is selected when starting the GFI Archiver Archive Store Wizard. The type can be confirmed using the SQL query:
    SELECT id
    FROM gfi_marc_dle_db_version.
    These are the basic types:
    • Microsoft SQL Server + File Storage (using a binary folder on disk)
    • Microsoft SQL Server
    • GFI MailArchiver 3 (legacy)
    Depending on the output the type is:
    • GFI.MAR4.MsSqlFS.Eml = Microsoft SQL Server + File Storage
    • GFI.MAR4.MsSql.Eml = Microsoft SQL Server
    • A GUID number like 8F58E9CA-31C2-4528-8CE9-93CD07927522 = GFI MailArchiver 3
  4. Close the Archive Store Wizard and go through it again choosing the correct Archive Store type.

NOTES:

  • Avoid using the "Back" button when using the Archive Store Wizard.
  • Concerning this topic, GFI Archiver does not differentiate between Microsoft SQL Server Express and other Microsoft SQL Server editions.
  • Always authenticate against the Microsoft SQL Server using SQL authentication and the SA login.

 

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  1. Priyanka Bhotika

  2. Posted

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