Non-Existent Interfaces Are Showing in Traffic Charts

Overview

This article shares the resolution for the non-existent interfaces that show in the traffic charts after the migration of Kerio Control configuration.

 

Root Cause

The migrated configuration is corrupt or the old (removed) interfaces are still cached in the internal configuration files.

 

Preconditions

• SSH access to Kerio Control
• Make a backup of configuration (MyKerio, FTP)

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Process

Follow these steps to resolve this issue:

1. Log into your Kerio Control via SSH and navigate to the /var/winroute folder.
   
   
   
   
2. Open the stats.cfg file (using Nano editor) and locate unnecessary interfaces.
3. Delete the entire list item from InterfaceStats list, as seen below:
   
   
   
   
4. Save the changes using the shortcut CTRL+X and click yes.
5. Restart Kerio Control using this command: /etc/boxinit.d/60winroute restart
   
   

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Confirmation

The unnecessary interfaces no longer show in the traffic charts.

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Related Articles

• Modifying Kerio Control Configuration via Serial Console
• Changing Traffic Charts Intervals
• Exporting the User Database from Old Kerio Control