Overview

When the failed faxes are accessed from the 'Failed Faxes' filter, a specific fax is tapped and then other faxes are viewed through the 'Up' / 'Down' icons, the user will view all the faxes which are in the 'Outbound Faxes'. Ideally when the user accesses failed faxes and decides to 'navigate' through the faxes, only the failed ones are shown.

Symptoms

You can perform a test track which also applies to the 'In Progress' filter as well. i.e. When the user accesses a fax through the 'In Progress' filter, taps a particular fax and then navigates through the other faxes, only the 'In Progress' faxes should be shown.

How to Reproduce Pre-requisite

Have failed and successful faxes in the 'Outbound Faxes':

1. Go to the GFI FaxMaker Mobile App.
2. Go to Menu.
3. Tap on Outbound Faxes > Failed.
4. Tap on a particular fax.
5. Click on the 'Up' / 'Down' icons (top-right).
6. Successful faxes are being shown as well.

Environment

Android 4.1.x or higher

Status

Open

TT / JIRAID

32

Resolution

No workaround or fix available.

Required Actions

Escalation.