Slowness processing events from Domain Controllers

Versions / Builds Affected

EventsManager 2013 SR1

Status

Open

Problem Summary

EventsManager takes more than 3-5 minutes to collect and process 1.000 events.

TT / JIRAID

240

How to Identify

You will notice that the Domain Controllers create more events than EventsManager can handle, therefore causing loss of events or getting delayed notifications. 1- Go to 'Status' tab > 'Job Activity' 2- In the 'Operational History' pane you will see how often we process events from the sources. If the time between tasks on the same Server/Source is more than 3 minutes, then you are affected by this issue.

Workaround / Fix Details

Development has created a fix for this issue. This will be treated as a Hot-fix and will be applied only by PSG.

Required Actions

- Attach this article to the case - Collect the troubleshooter file - Escalate to PSG