A triggered processing rule set to action 'Ignore the event' causes processing logic to crash
Versions / Builds Affected
20120214 (SR1)
Status
Resolved
Problem Summary
When a processing rule that is configured with the action 'Ignore the event' and it is triggered, will cause a crash of the processing logic.
TT / JIRAID
ESM-52
How to Identify
Check for the following exception in the logic*.csv logs: 2012-02-08, 09:29:59, 459, 9, 1624, 15c4, info, Logic.dll, ProcessEvents, Event matched rule 2012-02-08, 09:29:59, 459, 0, 1624, 15c4, error, Logic.dll, ProcessAndStoreEvents, Error processing events for machine 2012-02-08, 09:29:59, 459, 0, 1624, 15c4, error, Logic.dll, ProcessAndStoreEvents, Stack trace is: ... Check how the rule above is configured and ensure that it is set to 'Ignore the event'.
Workaround / Fix Details
An AutoUpdate was uploaded to address this issue: 20120227_ESM2012SR1_PATCH_00
Required Actions
Apply the patch by running AutoUpdate
Priyanka Bhotika
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