ThreatTrack updates are downloaded in WebFiltering Edition ( ONLY)

Versions / Builds Affected

20110920

Status

Resolved

Problem Summary

ThreatTrack updates can't be disabled with a WebFiltering Edition licence.

TT / JIRAID

WEBMON-65

How to Identify

Customer will receive an email notification about a ThreatTrack update every hour even though he doesn't have that feature licenced.

Workaround / Fix Details

There are three options: A. GFI WebMonitor 2011 R3 SR (build 20111110) http://software.gfi.com/gfiwebmonitor2011_net.exe http://software.gfi.com/gfiwebmonitor2011_x86.exe http://software.gfi.com/gfiwebmonitor2011_x64.exe B. Patch for build 20110920 (Readme included): http://www.sendspace.com/file/8bhlwr (WM2011R3_PATCH_20111025_01.zip) Content of the Readme: "This patch should be applied to installations of the following build of GFI WebMonitor 2011 R3 -> 20110920 Issues fixed: 1. Threat Track is still downloading an update every hour and sends a notification email although it is not licensed. How to apply the patch: 1. Stop the GFI WebMonitor service. 2. Copy the file WMonSrv.exe to GFI WebMonitor 2011 R3 intall folder (e.g. "C:\Program Files (x86)\GFI\Webmonitor") overwriting the existing one. 3. Start the GFI WebMonitor service." C. Manual procedure for 20110920 1. Stop the GFI WebMonitor services 2. Open the file ...WebMonitor\Interface\App_Data\configuration.db (with e.g. SQLiteSpy, SQLite Database Browser- http://sqlitebrowser.sourceforge.net/) 3. Run the following queries: Update config set value = "Disabled" where item = 'ThreatTrack' where item = 'ThreatTrack_Check_For_Updates' where item = 'ThreatTrack_Update_Success_Notifications' where item = 'ThreatTrack_Notify_Users' where item = 'ThreatTrack_Notify_Admins' 4. Save the changes 5. Start the services again

Required Actions

1. Install the silent release, apply the patch (or apply the manual solution) 2. Attach this article to the case