Articles

WebMonitor Section

• "Save to Disk" and "Non-Cached Download" buttons not showing when language is set to Italian or Chinese

  Versions / Builds AffectedWebMonitor 2012 build 20120831 StatusResolved Problem SummaryWhen the language is set to Italian or Chinese, the Save to disk and Non-Cached Download buttons do not appear in...

• "Save to Disk" does not work when downloading from FTP

  Versions / Builds AffectedWebMonitor 2013 build 20130314 StatusResolved Problem SummaryWhen downloading from an FTP link and the Download Status Page is used, the Save to Disk button reloads the page ...

• Active Directory groups cannot be added to policies

  Answer PROBLEM Microsoft Active Directory groups cannot be added to policies, though users can be added.  ENVIRONMENT GFI Webmonitor Microsoft Active Directory SOLUTION 2013 and earlier versions: The ...

• All sites categorized as 'Unknown' by GFI WebMonitor

  Versions / Builds Affected WebMonitor 2013 Status Resolved Problem Summary After restarting the GFI WebMonitor services the webgrade categorizations work correctly for a few minutes then all sites are...

• Always Allowed websites are still partially blocked by GFI WebMonitor

  Answer PROBLEM Websites listed in the Always Allowed list still get partially blocked. ENVIRONMENT GFI WebMonitor All supported environments SOLUTIONWhen a client requests a webpage from a URL such as...

• Anonymization Password is lost or forgotten ( ONLY)

  AnswerThis article only applies to version 2013 or earlier. Contact the developers if a similar procedure is required for a newer version. Stop the WebMonitor services and retrieve the file ..\GFI\Web...

• Anti-Virus Scanner/WebGrade Database update notifications are sent even though it has been disabled

  Answer PROBLEMGFI WebMonitor (Standalone Proxy version) keeps sending Anti-Virus Scanner/WebGrade Database update notifications even though this has been disabled. ENVIRONMENT GFI WebMonitor 2009 (Sta...

• Auto-complete for users and groups might fail under certain pages when using a Web Filtering or Web Security license key

  Versions / Builds Affected20130314 StatusResolved Problem SummaryAuto-complete for users and groups might fail under certain pages when using a webfiltering or websecurity license key TT / JIRAID968 H...

• AV engines appear as "not licensed" in the Security Engines Page

  Answer Problem AV engines appear as not licensed in the Security Engines Page Environment GFI WebMonitor 2015 All supported environments Solution Verify that you are running the a 2015 license key in ...

• Blocking the 'Generic site Streams' category is not working as expected

  Versions / Builds AffectedGFI Webmonitor 2013 (all builds) StatusResolved Problem SummaryAfter upgrade to version 2013 GFI Webmonitor is not longer able to block 'Generic Site Streams'. In previous ve...