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GFI WebMonitor cannot send email notifications, alerts or reports to Exchange Server

Answer

PROBLEM

GFI WebMonitor is not sending email notifications or alerts to Microsoft Exchange server.


ENVIRONMENT

  • GFI WebMonitor (all versions)
  • Microsoft Exchange 2007 and later


SOLUTION

Allowing anonymous relay on a Receive connector for the connection from GFI WebMonitor.
 
Note: Allowing anonymous relay on a Receive connector for all sources can be a security risk, especially on Internet-facing servers. Make sure that only the GFI WebMonitor server is granted this permission.

1. Using command shell,  create a new receive connector using this format (change the bold items per your environment): 
 
New-ReceiveConnector -Name "Anonymous Relay" -Usage Custom -PermissionGroups AnonymousUsers -Bindings Exchange_IP_address:25 -RemoteIpRanges GFI_WebMonitor_IP_address

Example:
New-ReceiveConnector -Name "Anonymous Relay" -Usage Custom -PermissionGroups AnonymousUsers -Bindings 10.2.3.4:25 -RemoteIpRanges 192.168.5.77

This will create the Receive connector named Anonymous Relay that listens on local IP address 10.2.3.4 on port 25 from a source server at IP address 192.168.5.77

2. Using the command shell, grant relay permission to anonymous connections on the new Receive connector:
 
Get-ReceiveConnector "Anonymous Relay" | Add-ADPermission -User "NT AUTHORITY\ANONYMOUS LOGON" -ExtendedRights "Ms-Exch-SMTP-Accept-Any-Recipient"

More information can be found here: http://technet.microsoft.com/en-us/library/bb232021.aspx


CAUSE

GFI WebMonitor can not provide credentials and and there is no receiver for anonymous connection on the Exchange server.
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  1. Priyanka Bhotika

  2. Posted

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