Answer
PROBLEM
GFI Archiver Mailbox Restore does not work on a x64 platform when Microsoft Exchange 2013 and GFI Archiver are running on separate machines.
ENVIRONMENT
- GFI Archiver
- Microsoft Exchange 2013
- Tested with:
- Microsoft Outlook 2013 SP1 x86 installed on the same machine as GFI Archiver
- Microsoft Outlook 2013 SP1 x64 installed on the same machine as GFI Archiver
- NOTE: If exporting to Exchange 2013 on a separate host CDO/MAPI is required (Outlook is not sufficient in this scenario)
SOLUTION
Perform the following procedure to create a public folder mailbox and make MAPI work on Microsoft Exchange 2013 SP1 when GFI Archiver is not on the same machine.
On the Microsoft Exchange server:
On the Microsoft Exchange server:
Step 1: Allow user access to another user’s account with the following command:
Add-MailboxPermission -Identity "user001" -User Administrator -AccessRights Fullaccess -InheritanceType all
NOTE: Administrator is the person running the job while user001 is the user whose mailbox is being exported.
Step 2: Ensure MAPI is enabled for that user:
Set-CASMailbox -Identity "Administrator" -MAPIEnabled $true
Step 3: Ensure a public folder accessible by the user is available (please refer to: http://technet.microsoft.com/en-us/library/jj651147(v=exchg.150).aspx). If no Public Folder is available, please create one and assign ownership. For example:
Step 3: Ensure a public folder accessible by the user is available (please refer to: http://technet.microsoft.com/en-us/library/jj651147(v=exchg.150).aspx). If no Public Folder is available, please create one and assign ownership. For example:
- New-Mailbox -PublicFolder -Name MARPublicMailBox
- New-PublicFolder -Name PublicFolder -Path \
- Assign ownership to PublicFolder from the Exchange Admin Center (EAC) to the users
- Enable Mail Settings
On the GFI Archiver server:
Step 4: Open https://YourExchangeCASServer/OWA and add install the certificate to "Trusted Root Certificate Authorities"
If a MailboxRestore job is still not working after going through above:
- Create a MAPI profile as outlined below (with Outlook installed):
- Go to Control Panel and select Mail {Need to set proxy server}
- Click Add
- Select Manual Setup
- Select Microsoft Exchange Server or compatible service
- Enter the server and click More Settings
- Go to connection and select Connect to Microsoft Exchange using HTTP
- Click on Exchange Proxy Settings
- Enter the server URL
- Select On fast networks, connect using HTTP first, then connect using TCP/IP
- Select Basic Auth for Authentication settings
- Use MFCMAPI as a troubleshooting tool - to check if a MAPI connection to the target mailbox is possible in general
Priyanka Bhotika
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