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Microsoft Lync Online cannot connect when using GFI WebMonitor

Answer

PROBLEM

Microsoft Lync Online cannot connect when GFI WebMonitor is installed.


ENVIRONMENT

  • GFI WebMonitor
  • All supported environments


SOLUTION

GFI WebMonitor 2013
  1. Open the GFI WebMonitor console
  2. Click the Settings tab
  3. Expand Polices
  4. Click Always Allowed
  5. Add the following sites:
    • *.microsoftonline.com
    • *.microsoftonline-p.com
    • *.onmicrosoft.com
    • *.sharepoint.com
    • *.outlook.com
    • *.lync.com
    • EV-Secure.verisign.com (microsoftonline.com Certificate Revocation Library)
GFI WebMonitor 2015 or later
  1. Open the GFI WebMonitor Management Console
  2. Select the  Manage > Policies drop down
  3. Locate the "Whitelist" Policy
  4. Add the following sites to the "Websites" section
  • *.microsoftonline.com
  • *.microsoftonline-p.com
  • *.onmicrosoft.com
  • *.sharepoint.com
  • *.outlook.com
  • *.lync.com
  • EV-Secure.verisign.com (microsoftonline.com Certificate Revocation Library)
  1. Select "Save" to apply settings.


CAUSE

Current policies or settings within GFI WebMonitor may block sites used by Microsoft Lync Online or their site categories.

Notes:

Choose files or drag and drop files
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  1. Priyanka Bhotika

  2. Posted

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