Domains not saved to correct customer account
Versions / Builds Affected
All
Status
Open
Problem Summary
Domains not saved to correct customer account
TT / JIRAID
MOGFI-2774
How to Identify
When clicking Add New Domain in Settings > Domains, button flashes blue but no domains are added in the popup. Domains disappear form the Domains list if already configured (if they have tried to add a domain)
Workaround / Fix Details
None at this time
Required Actions
Gather full list of domains that need to be added Escalate to Allen Duck Ping Allen directly in Skype with case number. if offline, ping Douglas so he can get in touch with the developers. Let customer know we do not have an ETA on when the domain will be added or ability to modify the domains will be fixed.
Priyanka Bhotika
Comments