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Articles

Issue/Error Messages, Reference and/or NonAdmin HowTo's

  • Using KTUninstaller

    Overview  While upgrading Kerio Outlook Connector or Kerio Connect Client, Windows can return the specific local warning, such as Error 1714, The older version of Kerio Outlook Connector (Offline Edit...

  • Sorting Email Messages Within a Folder

    Overview In Kerio Connect Client, users can sort messages according to various criteria. Kerio Connect Client remembers the set preferences for each individual folder, this article describes the proce...

  • Creating Filters in Kerio Connect

    Overview Messages delivered to Kerio Connect Client are stored in the Inbox folder. If you have created any additional folders, you can move messages from the inbox folder to these additional folders....

  • Creating Self-Signed Certificates for Kerio Connect

    Overview An SSL certificate is required to use SSL/TLS encryption, which improves security in Kerio Connect. SSL certificates are used to authenticate the identity of the server.  Kerio Connect create...

  • Configuring Kerio Connect Client for Instant Messaging

    Overview  Kerio instant messaging service supports the following features: Sending rich text messages Presence notifications Sharing files Auto-populated contact list of your colleagues Synchronizatio...

  • Configuring an MX Record in Kerio Connect

    Overview An MX (mail exchange) record is an entry in your DNS zone file which specifies a mail server to handle a domain's email. You must configure an MX record to receive the email to your domain. N...

  • Changing the Predefined Templates for Automatic Email Replies

    Overview You may need to customize the standard email templates so that the messages are personalized. For example, you can modify the content of the Delayed Message template as below: This article pr...

  • Edit Custom Dictionary Used in Kerio Connect Client

    Overview A typo needs to be corrected in the custom dictionary used in Kerio Connect Client (Windows, macOS): This article provides instructions on how to edit the Custom Dictionary used in Kerio Conn...

  • Changing Display Order of Contact Name in iOS

    Overview While using an iOS device, you are receiving new emails in the 'Firstname-Lastname' format: There is a need to change the Display format to 'Lastname-Firstname.' This article provides instruc...