Versions / Builds AffectedGFI MailEssentials 2014 R2 StatusResolved Problem SummaryGFI MailEssentials Keyword filtering can cause the Microsoft Exchange submission queue to build up during heavy mail ...
Answer If you are questioning why an email was blocked or allowed by the Keyword Filtering Content Filter and would like more information, you can find further details in the log file for that filter....
AnswerIf you are questioning why an email was blocked or allowed by the Spam Keyword Checking filter and would like more information, you can find further details in the log file for that filter. Use ...
Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryWhen importing a list of keywords for the keyword filter, items will be duplicated and it will not be sorted properly. TT / J...
AnswerThe Keyword Checking in GFI MailEssentials is not case sensitive. An email will be blocked by Spam Keyword Checking whether a matching word is spelled in upper case or lower case. Example:keywor...
Answer PROBLEMKeyword Checker detecting bad keywords within legitimate words. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTIONThere is an option under the Keyword Checking filter tha...
Answer PROBLEM Keyword Checking is not capturing an email with a phrase or word that was added to the list. ENVIRONMENT GFI MailEssentials All supported environments SOLUTION Make sure that the wor...
Answer PROBLEM GFI MailEssentials 'Keyword Checking' or 'Content Checking' are blocking all emails. ENVIRONMENT GFI MailEssentials All Supported Environments SOLUTION Check through the list of phrase...
AnswerIn EmailSecurity > Debuglogs > Content Checking.gfi_log it shows that the Rule containing the entry is loaded but the words inside it cannot be retrieved. Explain to the customer this is not sup...
Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummarySpam Keyword checking blocks emails if a word from a rule is part of another word (ex: Document contains the blacklisted...
