value in ::from field is ignored when printing a fax on to NPQF printer using __Text_API__@FAXmaker user account

Versions / Builds Affected

GFI FaxMaker 2015

Status

Open

TT / JIRAID

1177

How to Identify

From GFI FaxMaker 2015 or higher we noticed that the ::from value (TEXTAPI command) is acknowledged by the text API value, however transmission reports are not addressed to the email address specified in the ::from value. The context is that the documents are printed with NPQ2F and the owner of the print jobs are an AD user with the email address "__Text_API__@FAXmaker" (as specified in http://www.gfi.com/support/products/gfi-faxmaker/How-to-overwrite-the-sender-by-using-the-NetPrintQueue2Fax-printer). It worked perfectly in previous version of GFI FaxMaker (in line with the KB article), however it appears that with the introduction of "Notifications.dll" it was forgotten to upload the transmission reports to a different sender email address when the above conditions are met. last_npq_mdmp ::08389898718 ::s=SHCFax Auftragsbestätigung Auftrag 5271167, fr=andrea.fischer@eghm.de ... sendlog.fmlogger 09.09.2015","09:53:37","__Text_API__@FAXmaker","Service User","","08389898718","","","08389898718","00:43","1","Erfolgreich","Fax erfolgreich verschickt : Success","Line3","" notifications.gfi_log 2015-09-09,09:53:38,003,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: subjectEml -> Erfolgreich: SHCFax Auftragsbestätigung Auftrag 5271167 (Fax gesendet an 008389898718) [::resend=s3078b916]" 2015-09-09,09:53:38,007,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: dialled_fax -> 008389898718" 2015-09-09,09:53:38,007,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: faximageattachstr -> Das Faxbild ist angehängt." 2015-09-09,09:53:38,008,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: date_time -> 09.09.2015 09:53:38" 2015-09-09,09:53:38,008,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: subject -> Erfolgreich: SHCFax Auftragsbestätigung Auftrag 5271167 (Fax gesendet an 008389898718)" 2015-09-09,09:53:38,009,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: s_last_name -> " 2015-09-09,09:53:38,009,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: s_first_name -> Service User" 2015-09-09,09:53:38,009,1,"#0000066c","#00000e7c","info ","notifications","CNotification::tagReplace:: s_e-mail -> __Text_API__@FAXmaker"

Workaround / Fix Details

no workaround identified

Required Actions

1. Attach known issue article 2. Gather logs (where issue is reproduced)